Contact Us

Effective Date: August 20, 2026

Business Entity: KESHI MER PTY LTD
Brand Name: Hesperandor
ACN: 106 723 979
ABN: 39 106 723 979
Registered Office Address: Unit 8, 34 Fearn Avenue, Margaret River WA 6285, Australia
Business Phone: +61 8 9758 4621
Official Contact Email: service@hesperandorr.com
Website Domain: hesperandorr.com

Business operating hours for customer‑support correspondence: Emails are processed Monday‑Friday during Australian Western Standard Time. Response turnaround is generally within 1‑3 business days. Please allow extra processing time during Australian public holidays and peak‑sale periods.

Please include your order number whenever you are enquiring about an existing purchase order, to speed‑up support resolution. Common topics for customer contact include order status queries, shipping‑tracking issues, return‑policy questions, product‑information consultation, size‑guide clarification, website technical‑problems, privacy‑related requests and general business feedback.

Support‑email subject suggestions for faster processing:
‑ Order Inquiry #[your‑order‑number]
‑ Return Request #[your‑order‑number]
‑ Shipping Problem #[your‑order‑number]
‑ Privacy Data Request

We primarily offer email‑based customer‑support. Our corporate telephone number is for business‑registry and official company communication purposes; phone‑based customer‑support for retail shoppers is not available.

Physical registered‑office address is company administrative location; please do not send retail‑product returns to this registered‑office street address. Return‑shipping instructions and correct return‑warehouse address will be sent to you by email after your return application is formally approved.

If you have formal legal‑notice or official regulatory correspondence, you may deliver notices to our registered‑office postal address or send via our official email service@hesperandorr.com marked “Legal Notice” in the subject line.